How can we check voucher status?

To check a voucher’s status, users or clients must submit a formal support ticket. This is because voucher status is not included in our standard data reports.

Typically, this information is only requested for fraud investigations or redemption issues. Since the voucher status is managed directly by the brand, it requires additional coordination, and a response may take some time.

For basic details like expiry dates, please refer directly to the voucher page. We hope this clarifies the process.