I make payment but not yet credited

If you are making payment for giftee for business portal, the payment will be approved once our finance confirmed received the payment.

Why there is a delay?

Since the payment was made via manual bank transfer, our team need manually verify the transaction against our bank records. Approval is granted once the funds are successfully cleared in our account.

Customer also need to send the payment advice with invoice number to our finance email for verification. Finance email address is finance.my@giftee.co

Estimated Processing Time:

• Payment made before 5:30PM : Usually processed within the same business day.
• Payment made after 5:20PM : Will be processed on the following business day