How to redeem mobile prepaid topup voucher?

Modified on Wed, 4 Mar at 3:27 PM

To redeem your mobile top-up voucher, please ensure that you enter the correct mobile number and select the appropriate service provider.


Kindly note that this is a direct prepaid top-up to your mobile account. It is not a reload PIN.


Please follow the steps below:

  1. Click on the voucher URL.

  2. Enter your mobile number (starting with 01X-XXXXXXXX).

  3. Re-enter the same mobile number for confirmation.

  4. Click the Confirm button.

  5. A notification will appear stating:
    “The transaction is proceeding for number 01XXXXXXXXX. Please check your account balance regularly or try again.”


Please ensure that you read the voucher Terms & Conditions carefully. Some telco providers do not allow multiple top-ups within a 5-minute interval.


Below is the redemption flow when selecting a mobile prepaid voucher.




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